Introduction
These Terms and Conditions (“Terms”) govern your use of the Doctrained website, platform, services, and online learning courses (“Platform”). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Platform.
References to “Doctrained”, “we”, “us”, or “our” refer to Doctrained and its affiliated services. References to “you” or “your” refer to any user, subscriber, learner, or visitor accessing our Platform.
Doctrained provides medical education and professional learning courses, including courses delivered in partnership with organizations such as BMJ and Royal College of Physicians.
We may update these Terms from time to time. Continued use of the Platform following any changes indicates your acceptance of the updated Terms.
Accounts and Passwords
To access certain features or courses, you may be required to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You must not share your account credentials with any third party.
We reserve the right to suspend or terminate accounts where we reasonably believe there has been a breach of these Terms or misuse of the Platform.
Eligibility
By using our Platform, you confirm that:
- You are legally capable of entering into binding agreements;
- Any information you provide is accurate and complete;
- You will use the Platform only for lawful purposes.
Intellectual Property Rights
All content available on the Platform, including but not limited to course materials, videos, text, graphics, branding, logos, layouts, designs, assessments, and downloadable resources, is owned by or licensed to Doctrained, our partners, or content providers and is protected by applicable intellectual property laws.
Any rights not expressly granted in these Terms are reserved.
You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from any content without prior written permission.
Course Access and Usage
Your subscription or course purchase grants you a limited, non-exclusive, non-transferable licence to access course materials for your personal educational use only.
You must not:
- Share course access with others;
- Copy, record, reproduce, or redistribute course materials;
- Upload course content to external websites, platforms, or file-sharing services;
- Use course content for commercial training, resale, or redistribution;
- Attempt to bypass security or access restrictions on the Platform.
We reserve the right to revoke access where misuse or unauthorized distribution is detected.
Partner Content
Some courses and educational materials available on Doctrained are provided by third-party partners, including BMJ and Royal College of Physicians.
Such content remains the intellectual property of the respective partner organizations and may be subject to additional licensing or usage restrictions.
Doctrained does not claim ownership of partner-provided materials.
Acceptable Use
You agree not to use the Platform:
- In any unlawful, fraudulent, or harmful manner;
- To upload malicious software, viruses, or harmful code;
- To interfere with the operation or security of the Platform;
- To gain unauthorized access to systems, servers, accounts, or data;
- To harass, abuse, or harm other users;
- To submit false, misleading, or defamatory content.
We reserve the right to investigate and take appropriate action against violations of these Terms.
User-Generated Content
Where our Platform allows you to post comments, feedback, reviews, or other content, you remain responsible for the material you submit.
By submitting content, you grant Doctrained a worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, display, and distribute such content in connection with operating and improving our services.
We reserve the right to remove any content we consider inappropriate, unlawful, or in breach of these Terms.
Medical and Educational Disclaimer
The educational content provided on Doctrained is intended for informational and professional development purposes only.
Our courses and materials are not intended to replace independent clinical judgment, professional medical advice, diagnosis, or treatment decisions.
While we aim to provide accurate and up-to-date educational content, medical knowledge continuously evolves, and we do not guarantee the completeness, accuracy, or reliability of any information provided.
Users should independently verify information before relying upon it in clinical practice.
AI-Assisted Content
Doctrained and/or its content partners may use artificial intelligence technologies, including large language models (LLMs), to support the development, drafting, summarization, or enhancement of educational content.
All such content is subject to human review and oversight before publication.
Subscription, Payments, and Refunds
Certain services and courses may require payment or subscription.
By purchasing a subscription or course, you agree to provide accurate payment information and authorize us to charge applicable fees.
Unless otherwise stated:
- Subscription fees are non-refundable;
- Access periods and renewal terms will be displayed at the time of purchase;
- We reserve the right to modify pricing at any time.
Where refunds are offered, they will be subject to our Refund Policy.
Availability of Services
We aim to ensure continuous availability of our Platform but do not guarantee uninterrupted access.
We may suspend, withdraw, modify, or discontinue any part of the Platform or services at any time without prior notice.
Third-Party Links and Services
Our Platform may contain links to third-party websites, products, or services for convenience or reference purposes.
We do not control or endorse third-party websites and are not responsible for their content, availability, or practices. Your use of third-party services is subject to their own terms and policies.
Privacy
We process personal information in accordance with our Privacy Policy.
By using the Platform, you consent to such processing as described in our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, Doctrained excludes all warranties, representations, and conditions relating to the Platform and its content.
We shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of or inability to use the Platform;
- Reliance on educational content;
- Technical interruptions or security breaches;
- Loss of data, revenue, profits, or business opportunities.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Termination
We reserve the right to suspend or terminate your access to the Platform at our discretion if we believe you have violated these Terms or engaged in misuse of our services.
Upon termination, your right to access course materials and services will immediately cease.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Doctrained operates, unless otherwise required by applicable law.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
Contact Us
For questions regarding these Terms and Conditions, subscriptions, or support, please contact us through the contact information provided on our website.